The fine print, made simple

Ride policies

Clear rules keep every ride smooth, fair and safe.
1

Booking & deposit

  • A deposit of half the ride amount (50%) holds your ride. The other half is paid at pickup.
  • Your booking is confirmed once the deposit is received and you get a confirmation from DRIVEHER USA.
  • Point-to-point prices are estimates based on route miles. Final miles are confirmed at drop-off.
2

Cancellations

  • Cancel 24+ hours before pickup: deposit refunded.
  • Cancel less than 24 hours before pickup: deposit is non-refundable.
  • No-show (no contact after the 5-minute wait): deposit is kept and the ride is cancelled.
3

Wait time & pit stops

  • I'll wait up to 5 minutes at pickup at no charge.
  • Each pit stop is $10.00 and includes up to 10 minutes. Longer stops may be billed at the hourly rate.
  • Pit stops must be added when booking or approved by me during the ride.
4

Weekly contracts

  • Weekly contract rides are $1.15 per mile + $3.99 service fee per ride, with priority booking.
  • Applying is free. Your driver reviews your route, days and times and sends your weekly price.
  • Each signed contract covers one week (7 days) and is paid in full before the week starts.
  • To keep your spot, rate and times, re-sign and pay for the next week before your current week ends.
  • Changes to days or times need 48 hours notice.
  • Missed rides on a contract are not refunded unless cancelled 24+ hours ahead.
5

Safety

  • Seat belts are required for every passenger, every ride.
  • Up to 3–4 passengers depending on seating and luggage — one person per seat belt.
  • Children require an appropriate car seat provided by the rider.
  • I may end a ride at any time if I feel unsafe.