The fine print, made simple
Ride policies
Clear rules keep every ride smooth, fair and safe.
1
Booking & deposit
- A deposit of half the ride amount (50%) holds your ride. The other half is paid at pickup.
- Your booking is confirmed once the deposit is received and you get a confirmation from DRIVEHER USA.
- Point-to-point prices are estimates based on route miles. Final miles are confirmed at drop-off.
2
Cancellations
- Cancel 24+ hours before pickup: deposit refunded.
- Cancel less than 24 hours before pickup: deposit is non-refundable.
- No-show (no contact after the 5-minute wait): deposit is kept and the ride is cancelled.
3
Wait time & pit stops
- I'll wait up to 5 minutes at pickup at no charge.
- Each pit stop is $10.00 and includes up to 10 minutes. Longer stops may be billed at the hourly rate.
- Pit stops must be added when booking or approved by me during the ride.
4
Weekly contracts
- Weekly contract rides are $1.15 per mile + $3.99 service fee per ride, with priority booking.
- Applying is free. Your driver reviews your route, days and times and sends your weekly price.
- Each signed contract covers one week (7 days) and is paid in full before the week starts.
- To keep your spot, rate and times, re-sign and pay for the next week before your current week ends.
- Changes to days or times need 48 hours notice.
- Missed rides on a contract are not refunded unless cancelled 24+ hours ahead.
5
Safety
- Seat belts are required for every passenger, every ride.
- Up to 3–4 passengers depending on seating and luggage — one person per seat belt.
- Children require an appropriate car seat provided by the rider.
- I may end a ride at any time if I feel unsafe.
